**Returns & Refunds Policy**

Effective Date: [Insert Date]

We want you to love your purchase. If something isn’t right, here’s how we handle returns and refunds.

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**1. Eligibility for Return**
– Returns are accepted within **7 days** of delivery.
– Item must be unused, unwashed, and in original packaging.
– Clearance or sale items are **not eligible** for return.

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**2. How to Request a Return**
– Email us at **support@shoprichlook.com** with your order number and reason.
– Once approved, we’ll send return instructions.

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**3. Refunds**
– Once we receive and inspect the returned item, your refund will be processed to the original payment method within **7 working days**.

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**4. Shipping Costs**
– Return shipping is the responsibility of the customer unless the item is defective or incorrect.

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**5. Damaged/Incorrect Items**
If your item is damaged or incorrect, please contact us within 48 hours of delivery with a photo.

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**Need Help?**
We’re here for you! Contact:
📧 support@shoprichlook.com
📞 +1 (123) 456-7890